Bag Program - Online Repair Process
Thank you choosing Westcan as your preferred repair depot.
Below is a quick summary of how to use the online repair request form and how your request will be processed.
6 Simple Steps to Optimize your Repair Submissions
Complete the Online Repair Request Form
Fill out the online repair request form, which has been tailored for your organization.
See previous page
Receive Ticket Confirmation
Your online request will be submitted to the Westcan Ticketing System which will send an email confirmation with a Westcan ACS tracking ticket along with a PDF summary of your repair request.
Print Your Request Summary
Print a copy of the PDF repair request and put it into the shipment of equipment you will be sending in for repair. Westcan ACS pre-printed bags are available for single radio shipments.
Ship Equipment for Repair
Ship your equipment and the PDF repair request to any of our repair depots.
Once our repairs team receives your items they will process the request and keep you up to date on the status of your request via e-mail.
Once the repair work has been completed our repairs team will work with you to close off the request and determine the best method of returning the equipment back to your company as per the agreed upon plan.
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