The Westcan ACS Bag Program
Complete your Online Bag Program Repair Form
Submit your repair request via the Westcan Bag Program form tailoored to your company.
For a demonstration of the an online bag program form visit: bagprogramdemo.westcan-acs.com
Receive Ticket Confirmation
Once the online form has been submitted, you will receive an email confirmation containing a PDF of your repair request and a Westcan ACS tracking ticket for your reference.
Print Your Request Summary
Print a copy of the PDF repair request and put it into the shipment of equipment you will be sending in for repair. This will assist with identifying your shipment to your online request. Westcan ACS pre-printed bags are available for single radio shipments.
Ship Equipment for Repair
Ship your equipment and the PDF repair request to any of our repair depots.
Once our repairs team receives your items they will process the request and keep you up to date on the status of your request via e-mail.
Once the repair work has been completed our repairs team will work with you to close off the request and determine the best method of returning the equipment back to your company as per the agreed upon plan.
© 2017 Helix ACI
6 Simple Steps to Optimize your Service Submissions
Advantages of the Westcan ACS Bag Program
Submit a repair request, automatically receive a tracking ticket.
Notification by email when we have received your equipment.
Easily update the request ticket by email.
Obtain ticket status by email.
Customized online request form for your company (includes your company logo, specified list of radio models, and other specifications you desire)
Additional Perks of the Bag Program:
Clients with maintenance agreements will receive preferential treatment and benefit from priority repairs.