Why Choose A Maintenance Agreement?
There are many benefits to signing a maintenance contract for your two-way communications equipment. When equipment breaks, the downtime can cost your organization considerably! One of the key benefits to a maintenance contract is greatly minimizing the risk of a crippling break-down. Agreements also prolong the life of your equipment, give you priority service with Westcan’s service team, provide you with annual budgeting suggestions for equipment replacements, and ensure your equipment is up and running to optimal efficiency.
How Does A Maintenance Agreement Work?
Clients with maintenance agreements will receive preferential treatment and benefit from priority repairs. Our team will have you up and running again as quickly as possible. When you submit a maintenance request, our system will automatically generate a tracking ticket. We will send you notification via email informing you that we have received your equipment. You will be able to easily update your request via the ticketing system, and view the status of your warranty repair! Once completed, your maintenance or repair will be returned to you.