Thank you for Submitting Your Repair Request

A copy of your repair request has been sent to the Westcan Repairs Team. You will be receiving an email confirmation shortly. Below is a summary of the next steps to follow and how your request will be processed.

You Have Successfully Completed the Online Repair Request Form

You have successfully completed your online repair request form.

Next Steps

Receive Ticket Confirmation

Once the online form has been submitted, you will receive an email confirmation containing a PDF of your repair request and a WestcanACS tracking ticket for your reference.

Print Your Request Summary

Print a copy of the PDF repair request and put it into the shipment of equipment you will be sending in for repair. Westcan ACS pre-printed bags are available for single radio shipments.

Ship Equipment for Repair

Ship your equipment and the PDF repair request to any of our repair depots.

Status Updates

Once our repairs team receives your items they will process the request and keep you up to date on the status of your request via e-mail.

Close Off

Once the repair work has been completed our repairs team will work with you to close off the request and determine the best method of returning the equipment back to your company as per the agreed upon plan.